- Q:
Can I have a sample order for testing?
- A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
- Q:
What about the lead time for samples?
- A:Sample needs 3-5 days
- Q:
What about the lead time for mass production?
- A:mass production time needs 30 to 35 days after all details confirmed.
- Q:
Do you have any MOQ limit for product order?
- A: Usually MOQ:3k, but we are willing to support customers for trial order, MOQ:1K.
- Q:
How do you ship the goods and how long does it take to arrive?
- A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
- Q:
. How to proceed an order for this product?
- A.Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples, sends the PO and arrange deposit for formal order. Fourthly We arrange the production after all artworks confirmed Fifthly Customer arrange pre-shipment inspection Sixthly All goods are shipped out as customers’ shipping plan
- Q:
Do you offer guarantee for the products?
- A: Yes, we offer 1 years warranty to our products.
