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Customer Service

Main Advantages

Professional R&D team with 30 engineers to provide  ODM&OEM service

a 6000-square-meter factory with over 400 workers

Professional QC teams with 20 staff

Strictly implement ISO 9001:2015 quality management system

Pass BSCI audit, implement humanistic care for all employees

All products pass CE ROHS FCC certificates, can provide relative certificates as customers‘ request

Enterprises have responsibilities , actively participate in public welfare undertakings, and give back to the society

 

 

Quality Guarantee---We have professional QC workers to check the product one by one

Warranty---one year, but man-made damge are not included in warranty

Payment Accepted---Paypal, Western Union, Bank Transfer, Moneygram, Escrow,Trade Assurance, etc.

Lead Time---3~5 days for Samples, 7~10 days for Qty less than 500PCS,15~20 Working days for bulk order

Small Order---Low MOQ, 1-10 sample order acceptable

Secret Agreement---We would like to sign secret agreement if customers ask for it

Small Deposit---We accept 30% deposit by T/T for new customers, and 20% deposit for long-term customers

Refund Policy--If there is problem caused by our company about your goods, we will fully refund money

Contract Policy---We would like to sign order contract to ensure interests of both sides

Product Certificate ---CE, Rohs, FCC, etc, will be provided if customers ask for them

Free Sample---We will refund the sample cost in bulk order, and provide free sample for old customers

Promotion---We will hold promotions monthly and provide great discounts during promotion

QC Test---All products are gone through strict One-by-One test by our experienced QC before shipment.

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